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No content published on should ever replace personalized, professional medical advice. All blog and forum posts should be consumed as general information and/or commentary.

All opinions and ideas expressed by founder and blogger Erica Jansen, on this website and all social media accounts, are hers alone. She does not speak on behalf of any employer or educational institution, past, present or future.

The founder recognizes that every lived experience is unique. Therefore, no perspective expressed on the blog or forum necessarily represents the personal truth of any other hard of hearing individual.

The founder values journalistic integrity and stands committed to citing high-quality original or secondary sources. Each fact referenced on pages or posts will be linked to its online source or otherwise attributed. If you notice an error in need of clarification, you are asked to contact Erica Jansen at

privacy policy receives, collects and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  

We collect such Non-personal and Personal Information for the following purposes: 

  1. To be able to contact our Visitors and Users with general or personalized messages

  2. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 

  3. To comply with any applicable laws and regulations. is hosted on the platform. provides us with the online platform that allows us to share our content with you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  
All direct payment gateways offered by and used by, including the PayPal portal, adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. uses essential cookies for security and other purposes. To learn how to access your cookies, click your browser below: will never sell or rent your personal information to any third party. may contact you via email to notify you regarding your account, to poll your opinions through surveys or questionnaires, to send updates about the blog and forum, or as otherwise necessary. 

If you would like to: access, correct, amend or delete any personal information we have about you, please contact

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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